Heavy-goods E-Commerce Returns: Dreaded but Inevitable

 In Branding, Business, E-Commerce, Industry News, Logistics

Returns of big and bulky items can be a thorn in the side of many manufacturers and retailers.  This is the case even more so in these increased times of online purchases.  Although this is the case it is an important part of the customer process and becomes a big part of customer retention and brand management.       …read more

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